Privacy Policy

This Privacy Policy describes how Thogami ("Company", "we", "us", or "our") collects, uses, and discloses your personal information when you use DataMind AI (the "Service"). By accessing or using the Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.

1. Information We Collect

We collect information that you provide directly to us, including but not limited to:

• Account Information: Name, email address, password, and communication preferences.
• Payment Information: Processed securely by our third-party payment processors (e.g., Stripe, Paddle). We do not store full credit card details.
• User Content: Files, datasets, spreadsheets, and chat queries you upload or submit to the Service.

2. Automated Data Collection

When you access the Service, we automatically collect certain information, including:

• Usage Data: Pages visited, features used, time spent on the Service, and AI interaction metrics.
• Device Information: IP address, browser type, operating system, and device identifiers.
• Cookies and Tracking: We use cookies and similar tracking technologies to track activity and hold certain information to improve your experience.

3. How We Use Your Information

We reserve the right to use the collected information for any lawful business purpose, including:

• To provide, maintain, and improve the Service.
• To process transactions and send related information.
• To train, optimize, and improve our artificial intelligence models and algorithms, unless you explicitly opt out where legally required.
• To detect, prevent, and address technical issues or fraudulent activity.

4. Data Sharing and Third-Party Subprocessors

We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us (e.g., cloud hosting, LLM providers like OpenAI or Anthropic, payment processing, and analytics). We are not responsible for the privacy practices of these third parties.

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as a business asset.

5. Data Security & Liability Limitations

We implement commercially reasonable security measures designed to protect your information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure. You acknowledge that we cannot guarantee absolute security and that any transmission of personal information is at your own risk. To the maximum extent permitted by law, we disclaim all liability for any unauthorized access to or use of your personal data.

6. Your Rights

Depending on your location, you may have rights to access, correct, or delete your personal data. To exercise these rights, please contact us. We reserve the right to verify your identity before processing any request and may reject requests that are unreasonable or legally invalid.

7. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time without prior notice. Your continued use of the Service after any modifications constitutes your acknowledgment of the modified Privacy Policy and your agreement to abide and be bound by it.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@thogami.com.